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8 Nov 2022

Permanent Vacancy for Guest Experience Supervisor Protea Hotel wanted Urgently

Marriott International, Incl – Posted by Jobdesk24 Johannesburg, Gauteng, South Africa

Job Description

Vacancy for Guest Experience Supervisor Protea Hotel wanted Urgently

Location Johannesburg, Gauteng

Type/Category: Permanent

Employer Marriott International, Incl

Job Title Guest Experience Supervisor Protea Hotel by Marriott OR Tambo

Job Salary: Market Related

 

Closing Date: 16 march 202

Full Description:

  • Our client is currently looking for Guest Experience Supervisor Protea Hotel by Marriott OR Tambo to join the team.

Duties of the Job;

  • To contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.
  • To follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • To receive, record, and relay messages accurately, completely, and legibly.
  • To ensure that any outstanding requests or problems from the previous day receive priority and are resolved.
  • To answer, record, and process all guest calls, requests, questions, or concerns.

Key requirement;

  • Listening
  • Communication
  • Writing
  • Telephone Etiquette Skills
  • English Language Proficiency
  • Applied Reading
  • Form, Report, and Log Completion
  • Personal Attributes
  • Integrity
  • Dependability
  • Positive Demeanor
  • Presentation
  • Stress Tolerance
  • Adaptability/Flexibility
  • Initiative
  • Safety Orientation
  • Self Development
  • Innovation
  • Organization
  • Multi-Tasking
  • Time Management
  • Detail Orientation
  • Planning and Organizing
  • Assists Management
  • Resolving Conflict
  • Team Building
  • Coaching and Developing
  • Performance Management
  • Delegating and Directing

Vacancy for Guest Experience Supervisor Protea Hotel wanted Urgently

Vacancy for Guest Experience Supervisor Protea Hotel wanted Urgently

Job expires in 65 days.

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