Permanent Vacancy for Hotel General Receptionist Wanted Urgently

RJPersonnel – Posted by Jobdesk24 – Cape Town, Western Cape, South Africa

Job Description

Location: Cape Town, Western Cape

Type/Category: Permanent

Employer: RJPersonnel

Job Title: Hotel General Receptionist

Job Salary: Market Related

Closing Date: 23 Jun 2023

Full Description:

Our client is currently looking for Hotel General Receptionist to join the team.

Key Responsibilities

To achieve positive outcomes from Guest queries in a timely and efficient manner
To ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
Ensure that both the Night Manager and Night Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
To demonstrate a high level of customer service at all times
Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts
To demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Follow company brand standards
Assist other departments, as necessary

Qualifications

Vacancy for Hotel General Receptionist Wanted Urgently

Job expires in 66 days.

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